1. Click Benefits & Coverage.
2. Then click Benefits Overview.

It depends on how you got your coverage and when you are trying to make a change.

If you get your coverage through your employer, check with your benefits administrator or human resources department for information about your employer’s Open Enrollment Period. Normally, you can only make changes to your coverage outside of the open enrollment period when you have a qualifying life event. If you are an SHBP/SEHBP retiree, call or email the Division of Pensions and Benefits or, for more information, visit state.nj.us/treasury/pensions/fact-sheets.shtml.

You can change your coverage during the annual Open Enrollment Period, which usually begins in November. For coverage changes during the annual Open Enrollment Period, you do not need to provide proof of life event changes.

You can also change your coverage outside of the Open Enrollment Period, during a Special Enrollment Period, if you experience loss of coverage or certain qualifying life events. If you change coverage during the Special Enrollment Period, you are required to provide proof of the life event and the date it occurred.

If you bought your coverage through the Exchange (federal Marketplace), you must change your coverage online through your account at HealthCare.gov or by calling the Exchange Call Center at 1-800-318-2596. 

1. Click Benefits & Coverage.
2. Then click Benefits Overview.
3. Select the coverage type to see key plan details.

If your information is not correct or has not been updated, please contact:

For members with coverage through an employer: Contact your employer’s benefits administrator or human resources department directly.

If you purchased your coverage directly through Horizon BCBSNJ: Call Horizon BCBSNJ’s Member Services at the phone number on the back of your ID card.

If you purchased your coverage through the Exchange (the federal Marketplace): Contact the Exchange at HealthCare.gov or 1-800-318-2596.