Yes. To make a payment 24 hours a day, seven days a week, using our automated phone system, call 1-888-778-2005 and select Make a Payment.

Individual consumers can also speak with one of our Member Services Representatives at 1-800-355-BLUE (2583), Monday through Wednesday and Friday, from 8 a.m. to 6 p.m. and Thursday, from 9 a.m. to 6 p.m., ET to make a premium payment.

Medicare Advantage members can call 1-800-365-2223, Monday through Friday, from 8 a.m. to 8 p.m., ET to speak with a Member Services Representative.

Medigap members can call 1-888-276-4299, Monday through Friday, from 8 a.m. to 5 p.m., to speak with a Member Services Representative.

Horizon BCBSNJ also offers convenient and secure online bill pay.

Individual, Medigap and Medicare Advantage members who purchased insurance for themselves or their families directly through Horizon BCBSNJ, the Exchange (federal Marketplace) or Get Covered NJ can easily set up automatic monthly payments deducted from their checking account or pinless debit card or to be charged to their credit card by signing in and following the steps below:

1. If you have never submitted a payment through the Payment Center, you must first go to My Accounts, click Payment Center, and then click Make a Payment*.
2. Then, to enroll in auto pay, return to the Payment Center and click Enroll in Auto Pay.

A confirmation message will appear on screen showing you have successfully enrolled.

Members who have coverage through their employers should speak to their Human Resources department or benefits administrator for information about how health care coverage is billed and paid. 

Your payment may not have been deducted as it takes up to 10 days for Horizon BCBSNJ to process your payment. Please send your payment before the deadline noted on your premium bill.

*This feature is only available to the subscriber on the account. You can check to see if you are the subscriber by going to Benefits & Coverage, then Benefits Overview. Next, look under “Members.” If you are the subscriber, “Subscriber” will be listed under your name.

Individual, Medigap and Medicare Advantage members who purchased insurance for themselves or their families directly through Horizon BCBSNJ, the Exchange (federal Marketplace) or NJ State Based Exchange (SBE) can find out how much they owe for their premium payment by signing in and following the steps below:

1. Click My Accounts.
2. Click Payment Center*.

Members who have coverage through their employers should speak to their Human Resources department or benefits administrator for information about how health care coverage is billed and paid.

*This feature is only available to the subscriber on the account. You can check to see if you are the subscriber by going to Benefits & Coverage, then Benefits Overview. Next, look under “Members.” If you are the subscriber, “Subscriber” will be listed under your name.

Individual, Medigap and Medicare Advantage members who purchased insurance for themselves or their families directly through Horizon BCBSNJ, the Exchange (federal Marketplace) or the NJ State Based Exchange (SBE) can find out if Horizon BCBSNJ received their premium payment by signing in and following the steps below:

1. Click My Accounts.
2. Click Payment Center*.
3. Click the link or tab for Payment History to see payment type, date and amount paid.

Remember to allow up to 10 business days for Horizon BCBSNJ to process and post your payment.

Members who have coverage through their employers should speak to their Human Resources department or benefits administrator for information about how health care coverage is billed and paid.

*This feature is only available to the subscriber on the account. You can check to see if you are the subscriber by going to Benefits & Coverage, then Benefits Overview. Next, look under “Members.” If you are the subscriber, “Subscriber” will be listed under your name.

If you are an Individual, Medicare Supplement or Medicare Advantage subscriber, sign in to our secure member website at HorizonBlue.com and go to My Accounts and click Payment Center*.

You can use your checking account, PIN-less debit card or credit card to pay your premium bill. You will get an email confirmation once a payment is made, indicating the date and amount of the payment. Payment posting information will appear on the screen.

After you make one online payment, you can enroll in auto pay. With auto pay, your premium payment is deducted from your checking account, or billed to your credit card or PIN-less debit card, on the same date each month so you never miss a payment. Just click Enroll in Auto Pay to get started.

*This feature is only available to the subscriber on the account. You can check to see if you are the subscriber by going to Benefits & Coverage, then Benefits Overview. Next, look under “Members.” If you are the subscriber, “Subscriber” will be listed under your name.

It is very important to pay your premium on time so that your coverage is not terminated and you are not left responsible for the full cost of care and services that you received during the time that you were not covered. Additionally, the Affordable Care Act (ACA) requires that most Americans have minimum essential coverage or you will be fined a penalty from the Internal Revenue Service upon filing taxes.

If you do not pay your premium by the due date, you are allowed a three month grace period to pay the amount you owe, in full, before your coverage is terminated. If your account is not paid in full by the end of the grace period, you will be responsible for the full payment of all services received during the first, second and third months of the grace period.

In addition, after Day 31 of delinquency Horizon BCBSNJ will suspend payment of any claim we receive from your doctor or other health care professional and will notify these providers accordingly. You will also be responsible for the full payment of prescription drug costs at the pharmacy until you pay your premiums in full.

Once your account is paid in full within the three-month grace period:

1. Horizon BCBSNJ will process eligible claims.
2. You can submit a claim form to be reimbursed for the covered costs of prescription drugs that you paid for at the time your account was delinquent. To apply for reimbursement of these costs, complete the Prescription Drug Claim Form located at https://www.horizonblue.com/members/forms/search-by-frequently-used-forms under Prescription Forms. Then, return it to the address indicated on the form.
3. Click here to learn more about the grace period.

Individual Consumers who purchased insurance for themselves or their families through the Exchange (federal Marketplace) without APTC, as well as Medigap members: 

If you do not pay your premium by the due date, you will only have 31 days to make a payment in full before your coverage is terminated back to the “paid to” date (the date you paid your coverage through). For example, if the 31 days have passed and the last time you paid your premium was on September 1 (for coverage during the month of September), your coverage will terminate effective October 1.

Individual Consumers who purchased insurance for themselves or their families and do not have coverage through the Exchange (federal Marketplace) or the New Jersey State Based Exchange (SBE), as well as members with small group (two to 50 employees) coverage:

If you do not pay your premium on time, your premium payment will be considered delinquent. If Horizon BCBSNJ does not receive your payment within 30 days of the due date, your coverage will be terminated back to the “paid to” date (the date you paid your coverage through). For example, if 30 days have passed and the last time you paid your premium was on September 1 (for the entire month of September), your coverage will terminate effective October 1 and you will be required to pay for all health care services.

Generally, bills (or invoices) for Individual, Medigap and Medicare Advantage members who purchased insurance for themselves or their families directly through Horizon BCBSNJ, the Exchange (federal Marketplace) or the New Jersey State Based Exchange (SBE) are sent two weeks before the payment due date.

Members who have coverage through their employers should speak to their Human Resources department or benefits administrator for information about how health care coverage is billed and paid.

Individual, Medigap, and Medicare Advantage members can check their payment due date and pay their bill by signing in and following the steps below:

1. Click My Accounts.
2. Click Payment Center*.

In the Payment Center, you will see your balance due. There you can pay your premium using your checking account, credit card or pinless debit card. You can also enroll in automatic bill pay. Click the Enroll in Auto Pay link to get started.

An email confirmation will be sent to you once a payment has been made, indicating the date and amount of the payment. Please allow three to five business days for the online payment to post to your account.

You can also check the premium amount owed, due date and make a payment 24 hours a day, seven days a week using our automated phone system. Simply call 1-888-778-2005 and select “Billing Status.”

This feature is only available to the subscriber on the account. You can check to see if you are the subscriber by going to Benefits & Coverage, then Benefits Overview. Next, look under “Members.” If you are the subscriber, “Subscriber” will be listed under your name.

You can mail your payment to the address on your invoice or use the appropriate address below.

If you don’t want to worry about checks, stamps and mail time, Horizon BCBSNJ also offers convenient and secure online bill pay and an auto pay option.

Your payment may not have been deducted as it takes up to 10 days for Horizon BCBSNJ to process your payment. Please send your payment before the deadline noted on your premium bill.

You can sign in and check the status of your payment by following the steps below:

1. Click My Accounts.
2. Click Payment Center*.
3. Click the link or tab for Payment History to see payment type, date and amount paid.

*This feature is only available to the subscriber on the account. You can check to see if you are the subscriber by going to Benefits & Coverage, then Benefits Overview. Next, look under “Members.” If you are the subscriber, “Subscriber” will be listed under your name.