Frequently Asked Questions
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Q.
Does Horizon BCBSNJ offer a mobile app that I can use to manage my coverage and connect with Horizon BCBSNJ on the go?
Q.
How can I enable or disable Multi-Factor Authentication or Two-step Verification?
Q.
How can I update my information about additional insurance/coordination of benefits so I know my claim will be processed correctly?
Q.
How do I change my mailing address?
Q.
How do I submit a claim?
Q.
What is the Special Enrollment Period for COVID-19?